Troubleshooting and FAQ
The Sync Log explained
The Sync Log (3PL Connector > Sync Log) is the connector's flight recorder: one entry per operation - scheduled or manual, in or out, success or failure - with the complete request and response (headers included, credentials always redacted), and a ...
Working an error - retry, acknowledge, support tickets
Working an error Retry. Re-executes the exact operation the entry refers to. A successful retry links back to the original and automatically acknowledges it, so the error count self-heals. Acknowledge. For errors that need no (further) action - a ...
Common errors and FAQ
Common errors and what they mean Error text contains Meaning Fix "no the 3PL warehouse mapping" order's Odoo warehouse is not mapped on the instance add the warehouse mapping, retry "has no Internal Reference (SKU)" product cannot be identified to ...