Orders and Despatch
How orders reach the 3PL
How a sales order travels from Odoo to the warehouse and back: what makes it eligible, the three ways to send it, what the statuses mean, what a despatch confirmation does to your stock, holds, and cancellation in both directions. The 3PL order ...
Status polling and despatch confirmations
Once an order is at the warehouse, everything flows back through two mechanisms: the status poll and the despatch fetch it triggers. Status polling On schedule (or via Check Statuses anywhere it appears), the connector asks the 3PL for the current ...
Holds, cancellations and worked examples
Holds A hold is the 3PL saying "we have the order but cannot progress it" - no stock, replenishment needed, back order, manual hold. Holds are not errors: the order stays at the warehouse and usually resolves there. The connector shows holds on the ...