The app opens on the Dashboard: one card per instance with live metrics, day-on-day variances and every routine action one click away. This page explains each number, the variance arrows, the inactive states, and the Perform Operation popup used across the Operations pages.
Header: instance name (click to open its configuration), provider, environment badge (blue Sandbox / green Live) and state badge (Draft/Connected/Active/Paused). A Draft card shows a single Finish Setup button instead of the stats.
Each is a mini-card with an icon, the count, and (where meaningful) a day-on-day variance in the top-right. Every stat card is a link - click it to open the exact filtered list behind the number.
| Card | Counts | Variance means |
|---|---|---|
| To Send | eligible confirmed orders not yet at the 3PL - including, in manual mode, orders waiting for a person | new eligible orders today vs yesterday |
| At 3PL | orders sent and in progress at the warehouse | - (point-in-time) |
| Despatched | orders the 3PL despatched today | despatches today vs yesterday (green up = shipping more) |
| On Hold | sent orders whose 3PL status maps to Hold | - (point-in-time) |
| Products | product bindings queued or failing to push | bindings added today vs yesterday |
| Open ASNs | announced/pending inbound notices not yet received | ASNs raised today vs yesterday |
| Warnings | operations that completed with warnings today (e.g. un-batched despatches) | red up = more warnings than yesterday |
| Errors | active (unacknowledged) errors in the Sync Log | new errors today vs yesterday - down in green is a good morning |
Variance arrows compare today's activity with yesterday's; a dash means no change (or a point-in-time metric where "since yesterday" has no meaning).
Inactive cards. A stat whose function is disabled on the instance - order sync off, product sync off, ASNs off, or a capability the provider lacks - greys out, loses its click, and shows an Inactive badge. The dashboard never shows a live-looking zero for something that cannot happen.
Below the stats: the last inventory sync (click for the sync reports) and the last status poll time.
Errors card red with 3? Click it - the filtered Sync Log opens; two are last night's timeout, one retry clears both; the third is an unmapped carrier - add the mapping, retry, acknowledge nothing. Warnings 1: an un-batched despatch - fine, the fallback did its job, the batch will reconcile at tonight's inventory sync. On Hold 2: click through, both "Error - No Stock", already on the replenishment list. To Send 4 with the up arrow: yesterday's evening orders - Perform Operation > Push Orders if you cannot wait for the next scheduled push. Total time: about two minutes, no menu-diving.